Sign up
EN
JP
Leaves just won $ 1250 in
Bobs Coffee Shop
Mot just won $ 914 in
Lucky Punch
Skillet just won $ 897 in
Wolf Power: Hold and Win
Vemori just won $ 1622 in
Majestic Megaways
Jake just won $ 2039 in
Bobs Coffee Shop
Kabandis just won $ 3537 in
Majestic Megaways
xander just won $ 3758 in
Lightning Link Pokies
Toni just won $ 3447 in
Aloha King Elvis
Brariel just won $ 2734 in
Dragon Link
lacki just won $ 268 in
Wolf Power: Hold and Win
Delan just won $ 2060 in
Majestic Megaways
Mr.Owen just won $ 3616 in
Wolf Power: Hold and Win
Vemori just won $ 2356 in
Buffalo Power Megaways
kolos just won $ 1262 in
Buffalo Power Megaways
xander just won $ 3317 in
Deep Sea
Alex just won $ 566 in
Lucky Punch
Amanda just won $ 1218 in
Lightning Link Pokies
Delan just won $ 579 in
Fire Lightning
Kabandis just won $ 911 in
Bobs Coffee Shop
Jake just won $ 3957 in
Tiger Jungle
kolos just won $ 998 in
Lucky Cat
Mr.Owen just won $ 1107 in
Majestic Megaways
lacki just won $ 3531 in
Lucky Punch
VAVILON just won $ 3775 in
Fire Lightning
Kabandis just won $ 563 in
Pirates Map
Leaves just won $ 1548 in
Wolf Power: Hold and Win
Jake just won $ 1756 in
Aloha King Elvis
Dr.What just won $ 3777 in
Roo Riches
Topmen just won $ 1027 in
Lucky Cat
Amanda just won $ 1690 in
Deep Sea

Contact us | Rocket Australia

What is Customer Support?

Customer Support is a company division that supports customers. This division provides users with information about the products or services they have purchased. Customer Support gives a hand to customers when they come across any problems and need help.

Сontents [Show]

Support Team works with their clients through various communication channels that include:

  • call centers,
  • websites,
  • online chat,
  • social networks,
  • email.

Casino Rocket Support

Rocket casino is committed to ensuring that players can enjoy a safe gaming experience and wants players to have non-stop entertainment.

If you have a question or encounter any issues, the skilled, knowledgeable and polite Customer Support team is standing by on email, live chat and also a contact form 24 hours a day. Unfortunately, you can’t contact the casino through phone.

Live Chat

Live Chat is available 24/7. If you have any question or problem feel free to use it. You can see a small violet planet with headphones on in the lower right corner of the screen.

  1. Click on it.
  2. Fill in the pop-up menu.
  3. Choose a department you have a problem with.
  4. Type your name and email.
  5. Type your message.
  6. Click on Send.

A text chat session starts when you click on the icon on the website. The customer support representative interacts with the network visitor, tries to understand what the problem is, resolves the request and completes the interaction. Depending on the inquiry, a customer service representative may also initiate a chat session with a visitor.

Chat support helps to eliminate language barriers, as both parties participating in the chat session can use the online translation service to communicate. It is also considered less intrusive than phone support. Live chat support is often used to attract potential customers, manage campaigns, register complaints, technical support, etc.

However, every time you make an inquiry through live chat, you have to give some personal information, which may be bothersome. On the other hand, answers are fast and helpful. At the end, you may appreciate the service. Moreover, you can ask for a copy of the conversation by email to keep record of your inquiries.

Email Support

Alternatively, a customer can ask for help by using an email. This way of communication may be used when questions do not require an immediate answer. Email is inexpensive, unobtrusive and accessible anytime and anywhere. Services offered through email response management include application processing, surveys, subscription services, troubleshooting, complaint registration, etc. To send an email.

  1. Hit three bars in the upper left corner of the screen.
  2. Click on the “Help” in the pop-up menu.
  3. Choose “Contact Us”.
  4. Fill in the form. Type your email address and your message.
  5. Send.

You may also write an email from your email address.

How to Contact Casino Rocket

Method

How to Reach

Available

Live Chat

Through the icon on the screen

24/7

Message

“Contact Us button on the Help section

 

Email

[email protected]

 

You can also read the FAQ section of the casino to find answers to the most frequently asked questions.

Play online Casino Rocket games for the best in web gaming entertainment.