Sign up
EN
JP
Vizil just won $ 1354 in
Fire Lightning
Kerry just won $ 2020 in
Buffalo Power Megaways
Kit just won $ 694 in
Deep Sea
artman just won $ 2957 in
Lucky Punch
artman just won $ 3067 in
Bobs Coffee Shop
Skillet just won $ 2043 in
Aloha King Elvis
Jake just won $ 2935 in
Fire Lightning
Doriel just won $ 1080 in
Lucky Cat
Vemori just won $ 2800 in
Aloha King Elvis
Mr.Bean just won $ 1648 in
Lucky Drink
Manris just won $ 106 in
Dragon Link
xander just won $ 747 in
Wolf Power: Hold and Win
Erienan just won $ 643 in
Buffalo Power Megaways
Barit just won $ 3704 in
Lucky Punch
Kit just won $ 2435 in
Dragon Link
xander just won $ 1922 in
Fire Lightning
Tagal just won $ 2113 in
Lucky Punch
artman just won $ 1762 in
Deep Sea
Onaxan just won $ 2549 in
Fire Lightning
Bliss just won $ 45 in
Fire Lightning
Manris just won $ 1989 in
Tiger Jungle
Barit just won $ 833 in
Dragon Link
BOND just won $ 2486 in
Lucky Drink
Topmen just won $ 2133 in
Tiger Jungle
Vemori just won $ 2481 in
Lucky Cat
Kit just won $ 3097 in
Lucky Punch
kolos just won $ 1794 in
Tiger Jungle
Askaroon just won $ 2091 in
Tiger Jungle
vektor just won $ 2575 in
Fire Lightning
BOND just won $ 3750 in
Lucky Drink

Contact us | Rocket Australia

What is Customer Support?

Customer Support is a company division that supports customers. This division provides users with information about the products or services they have purchased. Customer Support gives a hand to customers when they come across any problems and need help.

Сontents [Show]

Support Team works with their clients through various communication channels that include:

  • call centers,
  • websites,
  • online chat,
  • social networks,
  • email.

Casino Rocket Support

Rocket casino is committed to ensuring that players can enjoy a safe gaming experience and wants players to have non-stop entertainment.

If you have a question or encounter any issues, the skilled, knowledgeable and polite Customer Support team is standing by on email, live chat and also a contact form 24 hours a day. Unfortunately, you can’t contact the casino through phone.

Live Chat

Live Chat is available 24/7. If you have any question or problem feel free to use it. You can see a small violet planet with headphones on in the lower right corner of the screen.

  1. Click on it.
  2. Fill in the pop-up menu.
  3. Choose a department you have a problem with.
  4. Type your name and email.
  5. Type your message.
  6. Click on Send.

A text chat session starts when you click on the icon on the website. The customer support representative interacts with the network visitor, tries to understand what the problem is, resolves the request and completes the interaction. Depending on the inquiry, a customer service representative may also initiate a chat session with a visitor.

Chat support helps to eliminate language barriers, as both parties participating in the chat session can use the online translation service to communicate. It is also considered less intrusive than phone support. Live chat support is often used to attract potential customers, manage campaigns, register complaints, technical support, etc.

However, every time you make an inquiry through live chat, you have to give some personal information, which may be bothersome. On the other hand, answers are fast and helpful. At the end, you may appreciate the service. Moreover, you can ask for a copy of the conversation by email to keep record of your inquiries.

Email Support

Alternatively, a customer can ask for help by using an email. This way of communication may be used when questions do not require an immediate answer. Email is inexpensive, unobtrusive and accessible anytime and anywhere. Services offered through email response management include application processing, surveys, subscription services, troubleshooting, complaint registration, etc. To send an email.

  1. Hit three bars in the upper left corner of the screen.
  2. Click on the “Help” in the pop-up menu.
  3. Choose “Contact Us”.
  4. Fill in the form. Type your email address and your message.
  5. Send.

You may also write an email from your email address.

How to Contact Casino Rocket

Method

How to Reach

Available

Live Chat

Through the icon on the screen

24/7

Message

“Contact Us button on the Help section

 

Email

[email protected]

 

You can also read the FAQ section of the casino to find answers to the most frequently asked questions.

Play online Casino Rocket games for the best in web gaming entertainment.